Last Updated: May 28, 2026
ElleVive Wellness (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, coaching programs, appointment systems, and related platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ElleVive Wellness and use our related services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
We may collect personal information directly from you, automatically through your use of our website, or through third-party service providers that support our operations.
Information that identifies you personally, including:
ElleVive Women’s Health & Wellness does not collect or store Protected Health Information (PHI) directly through this website.
Any medical records, health history, treatment information, laboratory results, appointment-related clinical information, or other sensitive health data are collected and maintained only through our secure patient portal, electronic medical record (EMR) system, and other HIPAA-compliant platforms used for patient care.
PHI is collected through our secure, HIPAA-compliant patient portal only after you become a patient and complete the required consent forms and registration process.
Patients should use secure portal messaging and other designated HIPAA-compliant communication channels when submitting health-related information. Information provided through these secure systems is collected solely for the purpose of providing, coordinating, and improving patient care.
When you access our website, certain technical information may automatically be collected, including:
This information helps us improve website functionality, security, and user experience.
ElleVive Women’s Health & Wellness may use the information we collect to:
Protected Health Information (PHI) is used and disclosed only as permitted by HIPAA, applicable law, and our Notice of Privacy Practices.
ElleVive Women’s Health & Wellness is committed to protecting the privacy and security of your health information. We utilize HIPAA-compliant systems and safeguards designed to protect Protected Health Information (PHI) in accordance with applicable federal and state privacy laws.
Any PHI collected in connection with your care is maintained through secure, HIPAA-compliant systems, including our electronic medical record (EMR) platform and patient portal. Access to PHI is limited to authorized personnel who require the information to provide treatment, coordinate care, conduct healthcare operations, or comply with legal obligations.
Please do not submit PHI or sensitive medical information through website contact forms, unsecured email, text messages, social media platforms, or other non-secure communication methods.
If you are an established patient, please use the secure patient portal for medical questions, appointment requests, document uploads, prescription-related communications, and other healthcare-related matters. The patient portal is designed to help protect your privacy and ensure that your health information is transmitted and stored securely.
Patients have certain rights regarding their PHI, which may include the right to access their records, request corrections, request restrictions on certain uses or disclosures, receive confidential communications, and obtain a copy of our Notice of Privacy Practices.
Patients receiving care through ElleVive Women’s Health & Wellness will be provided with a Notice of Privacy Practices (NPP), which explains how PHI may be used and disclosed and outlines patient rights under HIPAA.
ElleVive Women’s Health & Wellness primarily provides healthcare services through telehealth. Telehealth appointments are conducted using secure, HIPAA-compliant platforms designed to protect the privacy and security of patient information.
Information shared during telehealth visits, including communications, assessments, treatment plans, and other health-related information, may become part of your medical record and will be maintained in accordance with applicable privacy and security laws.
Patients receiving telehealth services may be required to review and sign additional telehealth consent forms prior to receiving care.
We do not sell or rent your personal information.
We may share information with:
All third parties handling PHI on our behalf are required to maintain appropriate confidentiality and security protections.
By providing your contact information, you consent to receive communications from ElleVive Women’s Health & Wellness, including:
These communications may occur via:
Standard messaging and data rates may apply. You may opt out of non-essential communications at any time.
Please note that email and text messaging may not always be fully secure methods of communication.
Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience and website performance.
These technologies may help us:
You may disable cookies through your browser settings; however, some website features may not function properly.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
When information is no longer required, we will securely delete or anonymize it where appropriate.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Depending on applicable laws and the nature of your relationship with our practice, you may have certain rights regarding your personal information, including the right to:
Please note that requests involving Protected Health Information (PHI) may be subject to applicable HIPAA requirements and other legal obligations.
To exercise your rights or submit a privacy-related question or request, please contact us using the information provided below.
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
ElleVive Wellness
Website: ElleVive Wellness Contact Page
Email: hello@ellevivewellness.com
Phone: +1 (407) 917-1162
